HOTELS & RESTAURANTS
Reservations made easy, intelligent pre and post booking support and more!
LIA is an AI voice and chat agent that answers customer enquiries, qualifies leads and takes bookings 24/7 across web, mobile, WhatsApp, Instagram and Messenger. It runs on secure, scalable infrastructure and integrates with your CRM, booking and payment systems.
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Reservations made easy, intelligent pre and post booking support and more!
Effortless appointment bookings, patient record management, and smart FAQ handling!
Hassle-free flight bookings, live flight updates, baggage info, and more!
Ask LIA for cabin recommendations, promotions, and more!
Automate all your financial needs with LIA!
Help clients find properties, book visits, and get answers faster!
Streamline enrollment inquiries, course guidance, student assistance, and more!
Deliver personalized shopping assistance, order tracking, promotions, and more!
Hospitality
Reservations made easy, intelligent pre and post booking support and more!
Real Estate
Help customers discover properties, schedule viewings, answer buyer inquiries and guide them through every step.
Education & Related Service-Based Industries
Simplify admissions, course inquiries and provide instant support with ease.
Travel & Tourism
From trip planning to bookings, LIA helps travelers explore, decide and book with ease.
Cruise Lines
Ask LIA for cabin recommendations, promotions, and more!
Airlines
Hassle free flight bookings, live updates, and baggage information delivered instantly.
FinTech
Automate financial needs and handle inquiries with remarkable efficiency.
Healthcare
Effortless appointment bookings, patient record management and smart FAQ handling!
Others
No matter the business, LIA adapts to any workflow, understands customer needs and provides instant, intelligent support.
Retail & eCommerce
Skyrocket sales with smart upselling and personalized promotions tailored to each shopper's preferences.
Built for every industry
Voice AI Platform
We know — AI tools, automation, workflows and Agents can feel overwhelming. LIA brings everything together into one connected experience.
Whether you're managing finance, conversations or automation, we're here to make it simple, clear and easy to use.
LIA is an AI voice and chat agent by CodeGen that answers customer enquiries, qualifies leads, takes bookings and completes transactions 24/7. It holds natural, human-like conversations in multiple languages across your website, mobile app, WhatsApp, Instagram and Messenger, and connects to your CRM, booking and payment systems.
LIA starts free: a proof-of-concept plan with 500 conversations for one month. Paid plans are Basic at $99/month, Pro at $159/month and Premium at $200/month, each with a one-time setup fee per deployment ($299 to $799). Enterprise is custom-priced, with unlimited conversations and SLA-backed support.
Yes. LIA connects to your existing CRM, property management system (PMS), booking, payment, calendar and database tools, plus Slack and email, so it works with live data instead of a static script. Standard integrations are included from the Pro plan, and a dedicated PMS or CRM integration is a one-time add-on (from $999).
LIA is multilingual. It holds conversations in languages including English, Spanish, French, German, Portuguese, Italian, Arabic, Hindi, Urdu, Chinese, Japanese and Korean, including right-to-left scripts. Multilingual conversations are included on the Pro, Premium and Enterprise plans, so one assistant can serve customers in the language they actually speak.
LIA answers every enquiry instantly, day or night, with no queue and no extra headcount as volume grows, and typically handles around 85% of conversations end to end. Complex or sensitive cases are handed over to your human team, so your agents spend their time on the conversations where their judgement matters.
Security is foundational. All data is encrypted in transit and at rest, access is role-scoped and we operate on SOC 2-compliant infrastructure. Your data is never used to train shared models.
Discover how much money and time LIA puts back into your business.
$323,028
Year 1 Savings
That's $26,919 saved every month!
Hours Saved / Year
5,600
35% time reduction
Agents Reassigned
9
To higher-value work
What clients say
Real feedback from the airlines, hotels and insurers running LIA in production.
“With successful integration of Yana chatbot, powered by LIA, with our core systems like inventory management, reservation and ticketing... passengers getting a completely rich experience.”
Group Head of IT
“Since partnering with LIA 18 months ago, The Galle Face Hotel has seen an increase in direct online bookings, add-ons and overall guest engagement through our website. We sincerely thank CodeGen, its management team and backend team for their responsiveness, support, and continued commitment.”
General Manager
“The LIA team worked closely with us, taking on every challenge to personalize the solution to our needs. Their efforts helped deliver one of the first chatbot initiatives of its kind in Sri Lanka's insurance industry.”
Chief Information Officer
“With successful integration of Yana chatbot, powered by LIA, with our core systems like inventory management, reservation and ticketing... passengers getting a completely rich experience.”
Group Head of IT
“Since partnering with LIA 18 months ago, The Galle Face Hotel has seen an increase in direct online bookings, add-ons and overall guest engagement through our website. We sincerely thank CodeGen, its management team and backend team for their responsiveness, support, and continued commitment.”
General Manager
“The LIA team worked closely with us, taking on every challenge to personalize the solution to our needs. Their efforts helped deliver one of the first chatbot initiatives of its kind in Sri Lanka's insurance industry.”
Chief Information Officer
