Meet Lia,
Your Limitless
Intelligent Agent

Lia AI conversational agent connects seamlessly across web, mobile, social media and in-store platforms, delivering consistent customer experiences. Backed by a secure, scalable infrastructure, Lia ensures easy customization, real-time insights and effortless integration with your systems.

Voice input unsupported

Ask LIA anything about your business workflows.

LIA for

HOTELS & RESTAURANTS

Reservations made easy, intelligent pre and post booking support and more!

HEALTHCARE

Effortless appointment bookings, patient record management, and smart FAQ handling!

AIRLINES

Hassle-free flight bookings, live flight updates, baggage info, and more!

CRUISE LINES

Ask LIA for cabin recommendations, promotions, and more!

FINTECH

Automate all your financial needs with LIA!

REAL ESTATE

Help clients find properties, book visits, and get answers faster!

EDUCATION

Streamline enrollment inquiries, course guidance, student assistance, and more!

RETAIL

Deliver personalized shopping assistance, order tracking, promotions, and more!

HOTELS & RESTAURANTS

Reservations made easy, intelligent pre and post booking support and more!

HEALTHCARE

Effortless appointment bookings, patient record management, and smart FAQ handling!

AIRLINES

Hassle-free flight bookings, live flight updates, baggage info, and more!

CRUISE LINES

Ask LIA for cabin recommendations, promotions, and more!

FINTECH

Automate all your financial needs with LIA!

REAL ESTATE

Help clients find properties, book visits, and get answers faster!

EDUCATION

Streamline enrollment inquiries, course guidance, student assistance, and more!

RETAIL

Deliver personalized shopping assistance, order tracking, promotions, and more!

OUR FEATURES ✦ OUR FEATURES ✦ OUR FEATURES ✦ OUR FEATURES ✦ OUR FEATURES ✦ OUR FEATURES ✦ OUR FEATURES
POWERED BY AI ✦ POWERED BY AI ✦ POWERED BY AI ✦ POWERED BY AI ✦ POWERED BY AI ✦ POWERED BY AI ✦ POWERED BY AI
LIA · Assistant
How can I help today? Ask anything — from drafting a reply to summarizing a thread.
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Conversational AI

Engage customers with natural, human-like conversations powered by advanced AI.

Discover
Book
Pay
Confirm
Paris, FR
Hôtel Lumière · Marais
Sep 14 → Sep 16·2 guests
Payment confirmed€420

End-to-End Transactions

Automate the entire booking flow from inquiry to confirmation with real-time availability.

LIA · Responding in your language
🇪🇸EspañolDetected

¿Tienen habitaciones disponibles para el próximo fin de semana?

LIA

¡Por supuesto! Tenemos disponibilidad. ¿Cuántas noches le gustaría?

🇫🇷FrançaisDetected

Avez-vous des chambres disponibles ce week-end?

LIA

Bien sûr! Nous avons de la disponibilité. Combien de nuits?

🇯🇵日本語Detected

今週末に空室はございますか？

LIA

はい、ございます！何泊のご予定でしょうか？

🇸🇦العربيةDetected

هل لديكم غرف متاحة لعطلة نهاية الأسبوع؟

LIA

بالتأكيد! لدينا غرف متاحة. كم ليلة تودّ الإقامة؟

Español · Français · 日本語 · العربية · Deutsch · 한국어 · Português · Italiano · Русский · हिंदी · Türkçe · 中文 · Español · Français · 日本語 · العربية · Deutsch · 한국어 · Português · Italiano · Русский · हिंदी · Türkçe · 中文 · Español · Français · 日本語 · العربية · Deutsch · 한국어 · Português · Italiano · Русский · हिंदी · Türkçe · 中文 ·
Polski · اردو · Svenska · Nederlands · Ελληνικά · Čeština · Română · Bahasa · Slovenčina · Magyar · Kiswahili · Norsk · Polski · اردو · Svenska · Nederlands · Ελληνικά · Čeština · Română · Bahasa · Slovenčina · Magyar · Kiswahili · Norsk · Polski · اردو · Svenska · Nederlands · Ελληνικά · Čeština · Română · Bahasa · Slovenčina · Magyar · Kiswahili · Norsk ·
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Multilingual Support

Break language barriers by engaging customers in their own language, anywhere.

Listening
Find me a flight to Tokyo next Friday
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Voice Search

Enable hands-free discovery through natural voice commands for faster, effortless bookings.

Hi! I can help with your booking. What dates work?
I'd like to change my flight to Friday
Connecting you to a specialist…
S
Sarah · Support
Joining the conversation
Channel · WhatsApp 2.3s avg response

Mobile App & Human Handover

Seamlessly transfer conversations to your team when needed, with full access via a mobile app.

+ 3 more
All Channels
5 unread
S
Sarah Mitchell
just now
Can I arrange a late check-out?
@
@journey.emma
2m
Is breakfast included in the suite?
M
Marc Dubois
5m
What time does check-in start?
A
Alex K.
8m
Please book 2 nights starting Friday
h
hello@acme.com
12m
Group booking enquiry — 8 guests
Reply across any channel…

Omnichannel Support

Connect with customers across WhatsApp, Instagram, Messenger and more all in one place.

Standard Rate
$148
Refundable · Sep 14–16
BEST FIT
Personalized Offer
$119
Free breakfast · 2 nights
Win-win match · +12% margin, −$29 for guest

Smart Negotiation

Guide every conversation to a win-win outcome with personalized offers that balance margin and customer satisfaction.

Spa & wellness add-on+$45
+
Airport transfer+$32
+
Late checkout · 4pm+$18
+
Your stay · Hôtel Lumière
3 personalized recommendations
+$95 value

Cross-selling & Upselling

Increase revenue by recommending relevant add-ons and upgrades at the right moment in the journey.

CRM
Booking
Payments
Calendar
Slack
Database
API
Email
LIA

Built to Fit Business Workflows

Integrate LIA with your existing tools CRM, Booking, Payments, Slack and more.

Conversations12,908▲ 18.6%
CSAT96%▲ 2.4%
Avg Resp.1.5s▼ 0.8s
Conversations · last 30d+18.6%

Interactive Dashboard

Track performance, analyze customer interactions and uncover insights through powerful dashboards.

Theme
Assistant
How can I help?
Launcher
Chat with LIA
Ask a question
Brand color
#8E6BFF

Easy Customization

Quickly customize LIA to match your brand with a flexible, widget-based design.

LIA · Sending media

Can you show me the rooftop pool and a room?

LIA

Of course — here's a quick look 📸

Rooftop pool
Deluxe suite
0:18
City view
4 photos · 1 video attached
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Multimedia Responses

Bring conversations to life with photos, videos and location cards sent right inside the chat.

Trustedbyteamsthat
valueexceptional
digitalexperiences.

Hospitality

Reservations made easy, intelligent pre and post booking support and more!

Real Estate

Help customers discover properties, schedule viewings, answer buyer inquiries and guide them through every step.

Education & Related Service-Based Industries

Simplify admissions, course inquiries and provide instant support with ease.

Travel & Tourism

From trip planning to bookings, LIA helps travelers explore, decide and book with ease.

Cruise Lines

Ask LIA for cabin recommendations, promotions, and more!

Airlines

Hassle free flight bookings, live updates, and baggage information delivered instantly.

FinTech

Automate financial needs and handle inquiries with remarkable efficiency.

Healthcare

Effortless appointment bookings, patient record management and smart FAQ handling!

Others

No matter the business, LIA adapts to any workflow, understands customer needs and provides instant, intelligent support.

Retail & eCommerce

Skyrocket sales with smart upselling and personalized promotions tailored to each shopper's preferences.

Built for every industry

Voice AI Platform

AI Employee FAQs. Let's clear things up.

We know — AI tools, automation, workflows and Agents can feel overwhelming. LIA brings everything together into one connected experience.

Whether you're managing finance, conversations or automation, we're here to make it simple, clear and easy to use.

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Calculate ROI

Discover how much money and time LIA puts back into your business.

Customer Conversations (Monthly)
i
10K
Number of Agents
i
Agent's Salary (Monthly)
i
$4.2K
Average Resolution Time (Minutes)
i
8m

$323,028

Year 1 Savings

That's $26,919 saved every month!

Automated Tickets / Month
8,500 tickets
5-Year Projection
$1,615,140
Payroll Offset
17% of annual payroll

Hours Saved / Year

5,600

35% time reduction

»

Agents Reassigned

9

To higher-value work

What clients say

Real feedback from the airlines, hotels and insurers running LIA in production.

“With successful integration of Yana chatbot with our core systems like inventory management, reservation and ticketing... passengers getting a completely rich experience.”

Chamara Perera
Chamara Perera

Group Head of IT

SriLankan Airlines

“Since partnering with LIA 18 months ago, The Galle Face Hotel has seen an increase in direct online bookings, add-ons and overall guest engagement through our website. We sincerely thank CodeGen, its management team and backend team for their responsiveness, support, and continued commitment.”

Suresh Abbas
Suresh Abbas

General Manager

Galle Face Hotel

“The LIA team worked closely with us, taking on every challenge to personalize the solution to our needs. Their efforts helped deliver one of the first chatbot initiatives of its kind in Sri Lanka's insurance industry.”

Suneth Jayamanne
Suneth Jayamanne

Chief Information Officer

HNB Life

“With successful integration of Yana chatbot with our core systems like inventory management, reservation and ticketing... passengers getting a completely rich experience.”

Chamara Perera
Chamara Perera

Group Head of IT

SriLankan Airlines

“Since partnering with LIA 18 months ago, The Galle Face Hotel has seen an increase in direct online bookings, add-ons and overall guest engagement through our website. We sincerely thank CodeGen, its management team and backend team for their responsiveness, support, and continued commitment.”

Suresh Abbas
Suresh Abbas

General Manager

Galle Face Hotel

“The LIA team worked closely with us, taking on every challenge to personalize the solution to our needs. Their efforts helped deliver one of the first chatbot initiatives of its kind in Sri Lanka's insurance industry.”

Suneth Jayamanne
Suneth Jayamanne

Chief Information Officer

HNB Life
Start

Where clarity
becomes progress.

From pricing to features, here are the answers to common questions about LIA

Start your journey